Eye tracking to optimize workflow for bridge operators

Eye tracking data is used to observe how operators look at the various scenes and if they view all the 'mandatory areas of focus'. This information can be used to illustrate the operators' visual patterns and determine the camera layout and orientation which provides the best visibility.

The background

The method

Dutch consultancy vhp human performance was hired* to investigate the best CCTV presentation for bridges and to improve the operators' observation performance through training. The company used Tobii Pro Glasses 2 to study the visual patterns of workers and determine the camera layout and orientation which provided the best visibility.

They were also able to use the eye tracking data to observe how workers looked at the various scenes and if they viewed all the 'mandatory areas of focus'. Gaze video was played back to the workers so they were able to reflect and gain a deeper level of understanding into their own performance.

Tobii Pro Glasses 2 wearable eye tracking is used to improve bridge operators' performance

The conclusion

In this way, vhp was able to develop a proven optimal camera layout which provides the best visibility of trouble spots, and develop training and assessment methods based around eye tracking which accurately assesses if a person is correctly viewing the cameras and carrying out the task.

*vhp was hired for these projects by The Ministry of Infrastructure and Water Management, Province of North Holland, Province of South Holland and Port of Amsterdam.