Mobile Device Usability

Eye tracking helps you understand how users experience mobile websites and apps or how they interact with advertising on mobile devices and tablets. Using this methodology, you can quickly identify details to be adjusted in order to optimize the mobile user experience.

Measure authentic behavior

Using eye tracking to test and understand the mobile user experience in apps, games, advertising, and e-commerce provides unique insights into the design and function of your products.

You can discover:

  • How users interact with the graphical interface, hardware buttons, or switches
  • What is seen and not seen by the user
  • Why users fail to accomplish certain tasks
  • How content is consumed on different screens (i.e. laptop, tablet, mobile)
  • How people use their smartphones or tablets as a second screen when they're on the go or while watching TV
  • The complete customer journey across different devices and environments, such as starting a document on a desktop word processor then editing it on a cloud-based version of the software on a mobile device

Instant insights and quick decisions

With eye tracking, you can invite different stakeholders to observe the test in real time by using the live view functionality. This is a fast and intuitive method revealing exactly what the user sees as it happens. The live view function immediately gives the development team ideas on how to make it easier for the user to complete key tasks.


Products and services

Tobii Pro offers eye tracking solutions for usability testing in the lab or in the real world. For many projects, a controlled environment, such as a testing facility, offers a consistent setting and the ability to monitor the experience. Other studies, where the context of use is critical, benefit from being conducted in authentic environments.

We offer hardware and software, along with a portfolio of training and support for customers who wish to develop in-house testing capabilities and own their eye tracking systems.

For researchers who would rather purchase this methodology as a service, we have a team to conduct eye tracking-centered usability studies, from design and recruitment to execution and analysis. Read more

  • Shayan, S., Abrahamson, D., Bakker, A., Duijzer, A., & Van der Schaaf, M. (2015). The emergence of proportional reasoning from embodied interaction with a tablet application: an eyetracking study. In Proceedings of the 9th international technology, education, and development conference (INTED 2015) (p. 5732).
  • Bogdanova, R., Boulanger, P., & Zheng, B. (2015). Three-Dimensional Eye Tracking in a Surgical Scenario. Surgical Innovation, 22(5), 522–527.
  • Çığ, Ç. (2014). Gaze-Based Proactive User Interface for Pen-Based Systems (pp. 374–378). ACM Press.

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